Returns & cancellations

Although we always strive for 100% customer satisfaction, you have the right to cancel the order at any time within 14 days after purchasing. In the event of a return or cancellation please email our customer service department and we will provide you with further instructions on how to proceed.

Please be aware that any costs or additional charges involved in returning an order are to be borne by you, the buyer. We will only reimburse delivery costs if the goods have been delivered in error or the items have been damaged.

Returns have to be sent back to us in their original packaging and condition. Upon receipt, we will investigate the item to ensure the product and packaging is uncompromised and in its original state. Refunds will then be processed within 30 days of receipt into our warehouse.

Bowmore whisky
Lagavulin whisky
Ardbeg whisky
Littlemill whisky
Glendronach whisky